In a dynamic and competitive market, having high standards of ethics and transparency is essential to preserve trust.
Our whistleblower channel management service aims to prevent, monitor and/or detect potential breaches of the company's ethics and integrity guidelines by implementing a line through which people (whether collaborators, clients, suppliers or stakeholders) can report violations of good practices and regulations, guaranteeing the confidentiality of the complainant and facilitating the follow-up of the complaint.
An effective whistleblower channel not only complies with regulations, but also reinforces an organizational culture based on solid values and principles of responsibility and transparency.
Our approach to implementing a whistleblower channel ensures confidentiality, accessibility and regulatory compliance, tailored to the specific needs of each of our clients and their industries.
The handling of complaints is structured in three clearly defined phases to ensure professional, ethical and efficient management.
We ensure that the channel complies with national and international regulations such as Law 27,401 (Corporate Criminal Law), SOX, GDPR, Law 20,744 (Employment Contract), Law 27,499 (Ley Micaela) and other relevant regulations, as well as with the company's integrity policies.
We identify and tackle irregularities early, reducing financial, legal and reputational risks.
We design an accessible channel compatible with modern tech tools, aligned with the organization's culture of innovation. In addition, our channel allows the customization of the complaint reception system, the customized development of protocols for the reception, analysis and resolution of complaints, and adjustments based on initial feedback and metrics.
Our whistleblower channel service can be coupled with your IT system and/or various intermediate modalities, to facilitate the internal operations of your organization.
Our system uses advanced encryption technology to safeguard the identity of whistleblowers and the information provided. The information received is managed and handled in accordance with international data security policies and guaranteeing confidentiality and compliance with data protection law.
Our accessible reporting channel strengthens the trust of collaborators and stakeholders (such as clients and suppliers), promoting an ethical and respectful work environment.
Having a whistleblower channel strengthens third parties' perception of the organization's commitment to regulatory compliance and the creation of a respectful and inclusive environment.
Our multidisciplinary team of professionals specialized in Forensics and in Psychology provides support and accompaniment from the initial diagnosis to the treatment and follow-up of the complaint, including training and awareness about the importance of reporting irregular or inappropriate behaviour.
